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Customer Support Services
We’re here to help you access genuine auto parts and seamless support. Whether you’re
vehicle owner with questions, a seller or mechanic interested in partnering, or a
logistics/technology partner, reach out to AutoGuard Naija through any of the channels
below.
• Have a question about an order, compatibility, or returns? Our support team is
available around the clock via live chat on the website/app and by email.
• Email: support@autoguardnaija.com
• Live Chat: Click the chat icon at the bottom-right of any page for instant assistance.
• For urgent inquiries (e.g., order status, delivery issues), call our helpline:
o Lagos: +2348035131671
o Other Regions:
• Available: Mon–Sun, 8:00 AM – 10:00 PM WAT
AutoGuard Naija verifies and ships all parts from our central hubs, ensuring quality control. If you need to drop off items or meet our team, please use the following locations:
• Lagos Fulfillment Hub (Head Office)
ASPAMDA Market Complex, Lagos.
—Drop-off window for sellers: Mon–Fri, 9:00 AM – 5:00 PM.
— Customer pickups (if arranged): by appointment only.
• Regional Collection Centers (By Appointment)
o Abuja Center: [Address], Abuja.
o Port Harcourt Center: [Address], Port Harcourt.
(Additional centers may be opened as demand grows.)
Before visiting, please contact us to schedule a time, so we can ensure smooth
verification.
Interested in listing parts or joining our installation network? We welcome reputable ASPAMDA suppliers and certified mechanics:
o Deliver sample items to our Lagos hub for onboarding.
o Email info@autoguardnaija.com. with your business details and ASPAMDA
credentials.
o Our team will guide you through the verification, listing, and fulfillment
process.
We respect your privacy. Any personal data you share when contacting us is handled per our Privacy Policy and NDPR compliance. For details, see the “Privacy Policy” link in the footer. We look forward to assisting you—whether to source genuine parts, grow your business as a seller or mechanic, or partner in logistics and tech. Thank you for choosing AutoGuard Naija, where authenticity, affordability, and convenience drive everything we do.
Your experience matters. If you have suggestions to improve our platform, content requests (e.g., DIY guides), or general feedback:
• Fill out the feedback form via the website footer link “Give Feedback.”
• Or email support@autoguardnaija.com
• We review all submissions and may follow up for clarification.
Stay connected for updates, tips, promotions, and community discussions:
Join our Facebook groups or WhatsApp communities to exchange maintenance tips, ask questions, and learn from fellow car owners and mechanics.
Before reaching out, you may find quick answers in our FAQ section:
